- They asked: "What needs to be done?"
- They asked "What is right for the enterprise?"
- They developed action plans.
- They took responsibility for decisions.
- They took responsibility for communicating.
- They focused on opportunities rather than problems.
- They ran productive meetings.
- They thought and said "we" rather than "I".
The first two practices gave them knowledge they needed. The next
four helped them convert this knowledge into effective action. The
last two ensured that the whole organization felt responsible and
accountable."
Our customized approach allows us to apply best practices like
Drucker's advice based on the internal management challenges faced
by the company we are consulting with. Sending managers to professional
development experiences has value, however the application of the
theory is left to the individual attendee with little or no support
from the organization. WWC's customized process is all about maximizing
practical application through the use of established company practices
and existing management responsibilities, leading to increased performance.
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